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OfReg blames CUC’s failings for blackout warnings

OfReg blames CUC’s failings for blackout warnings

| 03/06/2024 | 81 Comments

(CNS): The Utility Regulation and Competition Office (OfReg) has rejected the idea that it is to blame for the possibility of rolling power outages on Grand Cayman this summer if, as expected, demand on the grid reaches the peak of CUC’s ability to generate electricity. For some time, CUC has been warning that the island […]

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Flow’s service troubles continue with BT outage

Flow’s service troubles continue with BT outage

| 05/03/2024 | 29 Comments

(CNS): Local telecommunications provider Flow struggled with its internet service Tuesday and was forced to apologise to its customers for a broadband outage across the Bodden Town district, just days after the company apologised for problems with its phone and voice services last Thursday. The utilities regulator, OfReg, said that it had met with Flow […]

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OfReg says it’s monitoring Flow’s latest service issues

OfReg says it’s monitoring Flow’s latest service issues

| 01/03/2024 | 20 Comments

(CNS): After local telecommunications provider Flow sent messages to customers that there were problems with its voice service, OfReg issued a public service message Thursday stating that it had requested information from Flow about the issues and what it is doing to resolve them. The utilities regulator said it had been provided with some information […]

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Select committee created to examine fuel sector

Select committee created to examine fuel sector

| 29/02/2024 | 43 Comments

(CNS): Planning Minister Jay Ebanks will be chairing a new committee that was established in parliament this week to look at the cost of fuel in the Cayman Islands as a result of years of erratic and, more often than not, increasing fuel costs at the sockets at home and at the pumps. Successive governments […]

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OfReg ordered to release CUC fuel and solar reports

OfReg ordered to release CUC fuel and solar reports

| 13/02/2024 | 39 Comments

(CNS): The Office of the Ombudsman (OMB) has ordered OfReg to release two reports, in full, that were created by CUC and given to the utility regulator. A freedom of information request in April last year had encompassed the 2014 CUC Cost of Service Study and the Incremental Distributed Solar Study (2023), but both had […]

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OfReg inching toward long-awaited fuel price transparency

OfReg inching toward long-awaited fuel price transparency

| 18/12/2023 | 21 Comments

(CNS): The Utility Regulation and Competition Office (OfReg) is in the process of drafting changes to the law to allow it to publish fuel prices as they land, OfReg interim CEO Peter Gough told Finance Committee on Wednesday. The regulator is also beginning an exercise, starting on Cayman Brac, to provide regulatory accounts that show […]

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OfReg opens probe into Flow’s 911 outage

OfReg opens probe into Flow’s 911 outage

| 28/11/2023 | 18 Comments

(CNS): OfReg has opened an investigation into the unscheduled outage of Flow’s fixed-line network last week which impacted 911 emergency calls. While Flow mobile lines to 911 were unaffected by the outage, in a press release the utilities regulator expressed “deep concern” and said an inquiry is now underway.

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C3 faces fine over CI$500K of missing fees

C3 faces fine over CI$500K of missing fees

| 12/10/2023 | 39 Comments

(CNS): The utilities regulator, OfReg, is looking to fine local telecommunications company Infinity Broadband Ltd, known as C3, for failing to pay its annual fees and comply with the obligation to submit financial reports. In a press release this week, the regulator said it had issued repeated enforcement notices but the company had not met […]

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MPs to grill fuel suppliers on price

MPs to grill fuel suppliers on price

| 03/10/2023 | 46 Comments

(CNS): Chris Saunders MP (BTW) successfully steered a motion through parliament last month to establish a select committee to determine how the price of fuel is arrived at here in the Cayman Islands. He said there is at least $2 charged on every gallon sold that, to date, has never been explained. Although this was […]

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OfReg finally makes telecoms warn of outages

OfReg finally makes telecoms warn of outages

| 27/07/2023 | 29 Comments

(CNS): More than six years after the Utility Regulation and Competition Office (OfReg) was established and over three since the auditor general raised the alarm about its numerous failings, officials have confirmed new rules that require licensed telecommunications companies to notify customers of planned outages. They must also now submit detailed reports on why communications […]

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Chairmen appointed to NRA and OfReg boards

Chairmen appointed to NRA and OfReg boards

| 09/06/2023 | 21 Comments

(CNS): Mark Parchment, a local financial and development consultant, has been appointed as the National Roads Authority chairperson, and attorney Samuel Jackson is the new chairperson of the OfReg board. The NRA seat has been vacant since Gilbert McLean was appointed but declined to take up the job in February. Rudy Ebanks, the former OfReg […]

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