Tag: OfReg
UK regulator’s crisis expert reviewing OfReg
(CNS): Aidan Stringfellow, head of Crisis Response and Policy and International Affairs at Ofgem, the UK utility regulator for gas and electricity, visited the Cayman Islands last week to offer support to the Utility Regulation and Competition Office (OfReg). The visit follows news that the planning and infrastructure ministry has taken over responsibility for OfReg […]
Ebanks quits OfReg council, refusing to be ‘seat warmer’
(CNS): Just a few months after George Ebanks was appointed as chair of the Consumer Council, created to advise the Utility Regulation and Competition Office (OfReg) and feed in consumer concerns, the local businessman has resigned, saying he refuses to be a seat warmer and describing the council as a “cheap employee” of the regulator. […]
Little Cayman residents livid over terrible Flow service
(CNS): Over 60% of the people who live on Little Cayman have filed a formal complaint to OfReg about what they say is the appallingly bad telecommunications service from Flow they have received for as far back as 15 years. The regulator said 95 residents and business owners had contacted the office, and within days […]
Consumer Council chair commits to representing people
(CNS): George Ebanks, the chair of the newly established Consumer Council, has told CNS that he is committed to consulting with the public and ensuring their concerns are conveyed to the Utility Regulation and Competition Office (OfReg), which created this new body to protect the rights of consumers. Ebanks said he would not allow the […]
CIG cuts deal for free World Cup games on TV
(CNS): Local cable and internet TV provider Logic, which has exclusive broadcast rights in the Cayman Islands to the FIFA World Cup, has agreed to provide 22 games for free on CIGTV channels on other providers as well as across its own free over-the-air service. OfReg and the Cayman Islands Government have cut a deal […]
OfReg and CUC to define ‘fair price’ on solar
(CNS): Both the Utility Regulation and Competition Office (OfReg) and Caribbean Utilities Company have begun separate and independent studies to gather evidence on a price that is fair for solar providers and for customers as the Cayman Islands inches towards a much-needed expansion of alternative, renewable fuel supplies. But in the face of the current […]
Lab fuel tests clear gas station after complaints
(CNS): The Utility Regulation and Competition Office (OfReg) has found no evidence of contamination at the BarCam Esso Station, located on the East-West Arterial Rd, Patricks Island, following an anonymous complaint about fuel quality that was posted on social media. OfReg said it conducted an immediate investigation, which included a number of onsite tests and […]
Flow: OfReg jumped the gun on pricing dispute
(CNS): Flow said it was “deeply concerned” by the press release last week from OfReg about its official notice to the local branch of the telecom provider informing it of “possible contraventions of licence conditions” under the Utility Regulation and Competition Act. Responding to CNS inquiries, officials from Flow said OfReg was “extremely premature” when […]
Flow facing fine after overcharging local businesses
(CNS): Hundreds of local businesses have been overcharged by telecommunications company FLOW, according to OfReg. The utilities regulator is still investigating the pricing practices of the communication service provider owned by Cable & Wireless but said in a release issued Wednesday that it has been able to confirm that Flow overcharged all its fixed-line business […]
OfReg opens inquiry after vehicle explosion
(CNS): The Utility Regulation and Competition Office (OfReg) has opened an investigation into the suspected illegal storage of fuel at a private residence on Mangrove Avenue in Prospect after a minivan exploded last Wednesday, 7 September. OfReg said the blaze appeared to erupt while a vehicle was being filled with gas outside a residential apartment […]
OfReg still working on fuel price transparency
(CNS): More than five years after it was created, the Utility Regulation and Competition Office (OfReg) is still working on some of the key aims and objectives that it was supposed to address. One of the main goals was to determine how the pump price for gas is calculated and whether it is fair, an […]
