Tag: Flow

Flow closing WB shop

Flow closing WB shop

| 05/08/2019 | 26 Comments

(CNS): Flow has announced the closure of its store at Heritage Square in West Bay, as the once leading local telecommunications company shrinks its footprint in Cayman even further. In the notice about the store’s closure, which was texted to customers and posted on social media, Flow claimed it was closing the shop to improve […]

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Cell-phone service disrupted at KAABOO

Cell-phone service disrupted at KAABOO

| 25/02/2019

Any idea what the issue was with Flow at KAABOO over the weekend? I couldn’t call, text or email with my service. Everyone I know with Flow had the same issue. We ended up leaving early as we were unable to contact our sitter and my wife was concerned. I presume there were no shenanigans […]

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C&W launches charitable foundation

C&W launches charitable foundation

| 21/09/2017 | 6 Comments

(CNS): One of the biggest telecommunications and entertainment providers in the region has launched a charitable foundation to help Caribbean islands impacted by catastrophic hurricanes this season. C&W Communications (C&W), the parent company of Flow, has also launched a ‘Text To Donate’ campaign, whereby customers in the Caribbean can pledge a $1 donation for relief […]

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Flow lays off workers in team restructure

Flow lays off workers in team restructure

| 07/03/2017 | 0 Comments

(CNS Business): Local telecommunications company Flow, the brand name of Cable & Wireless, confirmed that they have laid off seven Caymanians workers and two ex-pat positions have been cut in what it described as “adjustments to how we run our business”. The job cuts come following announcements from Cayman’s other major telecoms employer, Digicel, that […]

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Industry analysts find Flow fastest local provider

Industry analysts find Flow fastest local provider

| 24/10/2016 | 0 Comments

(CNS Business): Independent telecoms analyst Ookla, which operates speedtest.net, an online portal that measures internet speeds, has found that Flow has the fastest broadband and mobile services in the Cayman Islands, based on raw data records for the past six months. Regardless of ongoing complaints that internet service in the Cayman Islands from all of […]

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Telecom firms breach licences over fibre-optics

Telecom firms breach licences over fibre-optics

| 06/10/2016 | 30 Comments

(CNS): The minister with responsibility for utilities has admitted that “many” telecommunication firms operating in the Cayman Islands have licences that require them to build out fibre-optic networks across all the islands but none of them have met their agreed target dates. Planning Minister Kurt Tibbetts said that because of the problems the telecom firms […]

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Flow customers struggle to connect

Flow customers struggle to connect

| 31/08/2016 | 38 Comments

(CNS): People on the Flow telecoms network were struggling to connect on their phones Tuesday after the company experienced what was described as “a degradation of service” for the best part of yesterday. A spokesperson for Flow stated that the service was impacted from 6:00am until 4:00pm. “This affected some long distance calls and inter-connection […]

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Flow battles latest IT problems in Miami

Flow battles latest IT problems in Miami

| 26/05/2016 | 17 Comments

(CNS): Local telecommunications provider Flow was re-routing internet traffic Thursday morning after a physical fibre cut in Miami in the early hours of Wednesday morning caused an internet outage. Officials said that traffic was re-routed automatically to the secondary backup circuit but traffic was impacted through yesterday and today. Local users reported to CNS that […]

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Lightning strike in US disrupts local telecoms

Lightning strike in US disrupts local telecoms

| 17/02/2016 | 9 Comments

(CNS): A telecommunications outage on Tuesday evening impacted a number of different communication firms as operator services struggled to connect to other providers. According to the ICTA Facebook page, a lightning strike at Cable & Wireless’ MAYA1 cable terminal in Florida “linked to hardware failure” was to blame for the impact on Cayman telecoms providers, […]

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C&W sold to Liberty Global

C&W sold to Liberty Global

| 17/11/2015 | 0 Comments

(CNS Business): International telecommunications and cable TV company Liberty Global has bought Cable & Wireless Communications (CWC), the parent company of Flow, for £5.4 billion (US$8.2 billion), which includes £1.8bn of debt. This follows the $3.3bn takeover by CWC of regional competitor, Columbus International, on 31 March of this year, through which they also acquired Flow, which has […]

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Outage at Flow impacts 911 service

Outage at Flow impacts 911 service

| 06/11/2015 | 36 Comments

(CNS): Cable & Wireless’ rebranded telecommunication network, Flow, experienced a widespread outage Friday morning that impacted all of its customers, as well as the emergency services communications, since their customers were unable to dial even 911. A spokesperson for Flow said the significant technical outage on mobile voice calls started in the early hours but was […]

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