Lightning strike in US disrupts local telecoms

| 17/02/2016 | 9 Comments

Cayman News Service(CNS): A telecommunications outage on Tuesday evening impacted a number of different communication firms as operator services struggled to connect to other providers. According to the ICTA Facebook page, a lightning strike at Cable & Wireless’ MAYA1 cable terminal in Florida “linked to hardware failure” was to blame for the impact on Cayman telecoms providers, which were unable to connect to each other. The local regulator announced the problem on its website early evening and reported updates on its Facebook page.

The outage came in the wake of news from the ICTA of a shake-up in the sector that will see the regulator monitoring the quality of service provided by the local telecommunication firms and take action against those falling short and not delivering on the service its customers pay for.

This issue was resolved at 9:40 last night, around six hours after the communication problems began, which also impacted 911 and police stations. The issue also impacted some internet services as well as phone connections for Digicel, Flow and Logic.

Telecoms industry under pressure to shape up

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Comments (9)

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  1. Anonymous says:

    I know the same thing happened several years ago and I though the CIG ordered the local TelCos to be able to operate locally on a stand alone basis.

    Likely another unenforced promise.

  2. Anonymous says:

    Que? For real? Lightening in Florida?

  3. Sharkey says:

    Do the Tele communications / fiber optic underwater cable comes from Jamaica ?

  4. Sharkey says:

    This is going to be the excuse everyone give when they are caught charging the customers for services they are not getting , I wonder what CUC would be when the minister gets of that corruption pot and put the public protection law in place .

  5. Anonymous says:

    Somethings not right with Cayman’s set up if a lightning strike in another country shuts down local telephone communications. I get Maya troubles effecting off island communications but our local system should be able to support local communications even if the rest of the world disappears.

    Especially with the prices we pay.

    • Anonymous says:

      All communications are probably routed to the US for NSA monitoring

    • Anonymous says:

      Rubbish this is old news, for years the regulator has allowed control to be exported from Cayman to Jamaica for Cayman telecoms and put Caymanians out of jobs. Would Jamaica allow Cayman to have remote control of Jamaica’s telecoms?

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