Private Sector Oversight
OfReg finds Flow’s cell tower safety inadequate
(CNS): A new report from the Utility Regulation and Competition Office (OfReg) has revealed some serious issues regarding the poor state of Flow’s infrastructure, the safety concerns surrounding it, as well as the management of and knowledge about its cell towers. The report shows that Flow, which owns most of the local communications infrastructure, has a […]
Ombudsman confirms increasing complaints against CIG
(CNS): Sharon Roulstone, the first ombudsman in the Cayman Islands who is a Caymanian, told MPs on Wednesday about the many challenges her office is dealing with as the workload is growing due in no small part to the increasing complaints about the government. Roustone was appearing before the first ever public meeting of the […]
Ex-HMCI boss to take on energy role at OfReg
(CNS): McCleary Frederick, a former director of Hazard Management Cayman Islands who retired from the civil service in 2017 after 36 years working for the government, is returning to public service with a new senior job at the utility regulator, OfReg. McCleary has been appointed as the executive director of energy, according to a press […]
OfReg admits Maya-1 Cable had been damaged
(CNS): OfReg has said that an outage on a section of the Maya-1 undersea cable, which provides the Cayman Islands with international internet connections, has been resolved. An offshore repair was carried out in Mexico last week by the cable ship Wave Sentinel and a cable repair team, which restored full traffic service, officials stated. […]
OfReg offers amnesty for illegal mobile radios
(CNS): Individuals, businesses, non-profits or other entities using professional land mobile radio devices that do not comply with Cayman’s licensing legislation are being offered an amnesty until the end of the year. OfReg has announced the move to address public health and safety concerns, as unlicensed radios can interfere with networks and essential radio-enabled services […]
CEO: OfReg blocked additional CUC rate hike request
(CNS): Following backlash about the CUC base rate hike this summer, OfReg CEO Sonji Myles has said the utilities regulator had no choice but to approve the annual rate hike because it complied with the conditions of the licence. However, he said that OfReg had blocked a proposal by the power provider that would have […]
OfReg blames CUC’s failings for blackout warnings
(CNS): The Utility Regulation and Competition Office (OfReg) has rejected the idea that it is to blame for the possibility of rolling power outages on Grand Cayman this summer if, as expected, demand on the grid reaches the peak of CUC’s ability to generate electricity. For some time, CUC has been warning that the island […]
Flow’s service troubles continue with BT outage
(CNS): Local telecommunications provider Flow struggled with its internet service Tuesday and was forced to apologise to its customers for a broadband outage across the Bodden Town district, just days after the company apologised for problems with its phone and voice services last Thursday. The utilities regulator, OfReg, said that it had met with Flow […]
OfReg says it’s monitoring Flow’s latest service issues
(CNS): After local telecommunications provider Flow sent messages to customers that there were problems with its voice service, OfReg issued a public service message Thursday stating that it had requested information from Flow about the issues and what it is doing to resolve them. The utilities regulator said it had been provided with some information […]
Select committee created to examine fuel sector
(CNS): Planning Minister Jay Ebanks will be chairing a new committee that was established in parliament this week to look at the cost of fuel in the Cayman Islands as a result of years of erratic and, more often than not, increasing fuel costs at the sockets at home and at the pumps. Successive governments […]
OfReg ordered to release CUC fuel and solar reports
(CNS): The Office of the Ombudsman (OMB) has ordered OfReg to release two reports, in full, that were created by CUC and given to the utility regulator. A freedom of information request in April last year had encompassed the 2014 CUC Cost of Service Study and the Incremental Distributed Solar Study (2023), but both had […]
