CUC sues gas station boss over cash collected on bills

| 21/03/2024 | 43 Comments
Rubis on Eastern Avenue

(CNS): CUC is claiming that the operator of the Eastern Avenue Rubis gas station failed to pay over $130,000 in bill payments collected from CUC customers when the station acted as an agent for the power company. In the first instance, CUC is seeking over $60,000 plus interest from Roger Tatum and his company, Serve-Pro Cayman Ltd, which runs the gas station, after he defaulted on an agreed plan to pay back the full debt.

According to a lawsuit filed against Tatum and his company, CUC and Tatum entered into an agreement where CUC customers could pay their electricity bill at the gas station. In turn, Tatum’s company would receive a commission, and the bill money would be forwarded to CUC. Tatum also agreed to provide an itemized report and invoice each month, a summary of all transactions carried out for CUC and deposit the cash or cheques into its bank account.

But CUC claims Tatum failed to pay the bill money collected at the station or provide an accurate record of the transactions. In late April 2023, CUC served a Notice of Breach, demanding that the gas station or Tatum pay back all the money that had been collected from customers to the tune of CI$133,521.24. It also asked for the transaction records over the previous two months and suspended the deal for the station to act as its agent.

In response, through a promissory note issued in June, Rubis Eastern Avenue and Tatum agreed to pay the debt due in CI$25,000 monthly instalments starting at the end of that month and then on the 29th of each month until the debt plus interest was paid. Under the terms of that deal, if the monthly instalments were not paid within seven days of the date, the entire debt would become due. The deed was varied in August 2023 to allow a smaller instalment that month of CI$5,000 and then back to the $25,000 on the 25th of the month, with the full debt expected to be paid off by 23 December 2023.

In the legal documents, CUC states that Rubis Eastern Avenue still failed to pay the instalments. In late November, it served the business a letter before action demanding payment of the accumulative missing instalments with interest and legal fees of around CI$75,000. However, no money has been paid, and CUC has now filed suit, seeking CI$60,512.24 in the first instance.

See the lawsuit on the judicial service website here, cause no# WG0104/2024


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Category: Local News

Comments (43)

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  1. Anonymous says:

    Foreclosure Order…

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  2. Anonymous says:

    I like paying my CUC bill at gas stations.

    I also like using checks to pay for my weekly groceries.

    I like taking my camera roll to get my pictures developed.

    I like listening to music on AM radio.

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  3. Anonymous says:

    Who is the General Manager of Rubis in Cayman?

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    • Anonymous says:

      Why does that matter? The gas station is now shut. It has nothing to do with Rubis. More so an unfaithful operator/owner.

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      • Anonymous says:

        Sadly not the last of the “I am Caymanian and can do as I want” attitudes that have been a way of life in Cayman.

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  4. Diogenes says:

    If one of his employees just took money out of the gas station till Tatum would expect them to be charged with theft. He takes $130k of CUCs money and they need to launch a civil suit for them to get their money back. Welcome to Cayman where unscrupulous business owners take other peoples money or deliberately fail to pay debts with impunity. Like employers who help themselves to their employees pension deductions.

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  5. Anonymous says:

    CUC, please can I get a cut from my monthly bill like the gas store owner does?

  6. Anonymous says:

    The mind boggles! Caymanian business agrees to collect bil payments for CUC and account for them, in exchange for a cut. The money flows in, Caymanian business doesn’t want to pay it to CUC. CUC goes to the Courts to gets its money, but now the money isn’t there, and Caymanian business begs time to pay. Then reneges on agreed payment plan. This is a great illustration of the ethics of doing business in Cayman.

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  7. Anonymous says:

    I wanna say I feel bad for poor CUC but I don’t. We get robbed by them every month so thanks Roger.

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    • Anonymous says:

      Thinking like this is confirms the wickedness here.

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    • Anonymous says:

      Guess you are not one of the people who paid at the gas station who CUC are still asking for payment from since Roger didn’t tell them you had paid, right?

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    • Anonymous says:

      This response represents a healthy dose of catabolic energy and victim mindset.

      People in this mindset often find themselves living in the “life is happening to them” or they are at the “affect of others” state.

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  8. Anonymous says:

    Such a hard business… get a product, sell the product for slightly more. Take a payment, take a cut, hand the rest over… Who can possibly figure it out.

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  9. Anonymous says:

    If this man will stiff CUC for $130K, his customers need to check that they’re not getting US gallons from his pumps. It’s been known to happen elsewhere!

    OfReg?!

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  10. Anonymous says:

    How is this guy allowed to get work permits? Please Honorable Seymour, tell us?

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  11. Anonymous says:

    What about the people who paid their CUC bills there?

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    • Anonymous says:

      Yep. Because the gas station didn’t keep a record to avoid having to pay the commission so how can they prove they paid? For that matter, what is CUC to do with anyone who simply claims that they did pay at the gas station?

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  12. PREPOSTEROUS says:

    CUC, I hope you never get paid! Stop Using gas stations as an outlet for bill payments, it’s as cheap as they come, for a company as profitable as it is. I guess more so now, especially when they closed the customer retail locations, exchanging for gas stations where it’s chaotic and unprofessional for 3rd party payments.

    Same goes for the telecoms that use gas stations as a payment processor for customer bills. Tacky & unprofessional for multinational big businesses. Cheap asses all of them & very 3rd world.

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    • Anonymous says:

      What would you propose instead?

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      • PREPOSTEROUS says:

        Open several dedicated customer retail outlets in each district for payment of services. Mon-Sat 9am to 6pm. Nothing fancy, just for paying your bill, no other customers related help or services on offer.

        In less than 10 years the only way to make a payment will be via online, so I’m guessing CUC is biding their time before activating their online/digital payment scheme.

      • Anonymous says:

        Simple, give them a prepaid card and put them on pay as you go meter. No prepayment, no power.

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    • Anonymous says:

      Em they do have an online payment option instead of you going to these tacky gas stations to pay your bill.

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      • PREPOSTEROUS says:

        I do pay online, but that’s not the point I was making. What grinds my gears are the sometimes long customer lines in the gas stations when I just want to pay for my gas!And not all gas stations have a dedicated register for 3rd party service payments.

      • Anonymous says:

        some people don’t have bank accounts because the banks are thieves too

    • Patricia Bryan says:

      The opitions of gas stations as payment posts is fine and convenient. However, continue having their own conveniently located sub offices. They charged astronomical amounts for utilities; where shareholders and board members are the major beneficiaries. Ask the U.S. where many companies merge, change names, close, have massive lawoffs, and structures and other strategies to take advantage of every penny they can yet not pass savings to customers.

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  13. Anonymous says:

    Paying bills at gas stations. It’s depressing, like seeing those characters outside liquor shops in every district, clutching onto their single can of 345.

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  14. Elvis says:

    What a disgusting piece of work

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  15. Anonymous says:

    Wickedness. More soon to see the light of day.

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  16. Anonymous says:

    Entrepreneurship isn’t for everyone. If the business isn’t doing well it needs to be sold & CUC can get the money owed.

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