Water cut as authority checks damage

| 28/01/2020 | 25 Comments
Cayman News Service

(CNS) UPDATED: Water Authority customers are urged to keep checking social media and its website as water service resumes to various parts of the island. Checks have been made to pipes in George Town, parts of Bodden Town East End and North Side where water has now been restored. Customers can open their shut-off valve but are advised to monitor meters to ensure there are no leaks on their pipes.

The Water Authority made the decision to cut off the water supply across Grand Cayman as it goes through a full system check owing to a number of damaged pipes and there is no need for people to report outages onto them now, only leaks.

In the immediate wake of Tuesday’s 7.7 M earthquake, officials had said there were no plans to shut off the water. But later in the day, following a second quake around 5pm, a surge in demand and reports of several leaks, the WA made a decision to shut the system down.

A spokesperson told CNS at around 7pm that the water was off everywhere but could not say for how long. However, the authority will issue updates as water was returned to each area. Customers are requested to close their shut-off valves to assist with this process.

The spokesperson stated that customers will be updated on the progress via the Water Authority website and its Facebook page.

Meanwhile, CNS was unable to reach anyone at Cayman Water, the private company which supplies West Bay, but a recorded announcement on the phone system said there were no outages. There was no information on its website or social media pages. However, CNS understands that residents in the district were reporting problems with supply.


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Category: Local News, Utilities

Comments (25)

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  1. Anonymous says:

    Performed well if you ask me.

  2. Ron the Observer says:

    Soooo….Water Authority says on social media that water being shut off is false rumours….then shortly thereafter announces on their website that water is cut off…

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    • PYHBYLAKYAG says:

      Spot on Ron. Just like CIG they’re tripping over themselves. I wouldn’t trust them as far as I can drool.

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      • Anonymous says:

        There were no plans to while the rumor was going around.

        Shortly after posting, subsequent aftershocks caused the need to shut down.

        • Ron the Observer says:

          Are you sure that was the case? I saw the post on social media posted about 6mins before I checked the website I saw the notification of services being cut…

  3. Anonymous says:

    This is why I have my own water storage and treatment system.

  4. Anonymous says:

    “…The Water Authority made the decision to cut off the water supply across Grand Cayman..”

    The Water Authority does not provide piped water to SMB and West Bay.

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  5. Michel Lemay says:

    Thank you water authority for your hard work and quick response.

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  6. J says:

    Many do not appreciate the gift and quality of the pure, drinkable water that we have on demand at our taps until a natural disaster causes service interruption, and they have to be #51 in line for some imported water in a piece of plastic marked up from 3 cents a gallon to $2.69.

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    • Anonymous says:

      I was always wondering why nobody drinks tap water. I didn’t, none of my friends did. Was told not to. Pipes?

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      • Anonymous says:

        My family never buys bottled water.. Too much plastic in Cayman as is.

        Unless your building has internal plumbing concerns, nothing to worry about. We’re fine.

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      • Anonymous says:

        Nothing to do with the pipes. Just the ignorance of you & your friends and the person(s) who told you not to. Lots of us drink it all the time. Get a basic filter if you want to remove the “taste”. Stop contributing to single use plastic waste as well.

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    • Anonymous says:

      I always drink the finest bottled water. It tastes better and you never have to worry about cross contamination. If I buy off brand bottled water I always boil it and run it through a charcoal filter just to be sure.

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  7. Anonymous says:

    Not able to reach anyone by phone. Recorded announcement says no outages. Meantime there were outages.
    Cayman was and is not prepared. Without drills and real events they never will.

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  8. Anonymous says:

    No water in spotts newlands road! please fix it asap?

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  9. Anonymous says:

    “Meanwhile, CNS was unable to reach anyone at Cayman Water, the private company which supplies West Bay, but a recorded announcement on the phone system said there were no outages.”

    Thanks CNS, best laugh I’ve had all day….

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  10. WAC is Whack! says:

    You’d think in this age of technology the WAC would be able to isolate parts of the system to stem major leaks, but no they shut off the whole system. This is like what happened in 2004 after hurricane Ivan. Meanwhile Cayman Water kept their system on and some customers could at least get a trickle. We’ve come a long way in time, but time seems to have bypassed WAC.

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    • Anonymous says:

      Said anonymous person on CNS playing armchair expert with likely ZERO experience in civil engineering.

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      • Anonymous says:

        Said like a poor, wet WAC civil engineer who lamed out on upgrading the distribution system to HDPE pipe over PVC. Could have been worse, we might have had clay pipes.

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