Customs gets ‘D’ for ‘disappointing’

(Auntie): As a general rule, I try to stay positive and look on the brighter side of things, especially when I encounter so many people, both in the public and private sector, who genuinely seem determined to help, some of whom I have praised with an Ask Auntie Award. However, there are occasions when no amount of pleading and reminding results in any forthcoming answers to readers’ questions.

Read more of what Auntie has to say and comment on CNS Local Life