Tag: LIME

LIME drops Ericsson to do its own service work

LIME drops Ericsson to do its own service work

| 28/09/2015 | 0 Comments

(CNS Business): Local telecommunications operator LIME has cancelled its field service contract with Ericsson and is bringing the maintenance and support work back in-house as part of what it said was its promise “to overhaul and improve its customer service experience”. Cable and Wireless Communications (CWC), the operator of LIME, which is being rebranded to […]

Continue Reading

LIME responds to internet speed petition

LIME responds to internet speed petition

| 22/06/2015 | 0 Comments

(CNS Business): An online petition is circulating throughout Cayman demanding “decent internet” on the island. Local campaigner Sandra Catron started the petition and said it’s time to mandate that customers actually receive the broadband internet speeds they are paying for. Catron says the law should allow for “monetary infractions” to be made against internet service providers in the […]

Continue Reading

Local email addresses to move to new provider

Local email addresses to move to new provider

| 20/05/2015 | 17 Comments

(CNS): LIME customers using the local @candw.ky e-mail address will be going through a transition this summer as the local telecomm and internet provider moves its webmail service from Google’s Gmail to Zimbra. LIMA said the change comes because Google plans to discontinue the Gmail product used by internet service providers such as LIME. Alan Dodds, […]

Continue Reading

LIME offers bonus credit following tech troubles

LIME offers bonus credit following tech troubles

| 24/02/2015 | 12 Comments

(CNS): Officials from local telecommunications provider LIME confirmed that prepaid customers were without service Tuesday due to a mobile outage that impacted some voice and text message services. A LIME spokesperson said any prepaid customer who tops up $5 or more from midnight Tuesday through until midnight Wednesday will get double credit as a thank you for […]

Continue Reading