Tag: 911

OfReg opens probe into Flow’s 911 outage

OfReg opens probe into Flow’s 911 outage

| 28/11/2023 | 18 Comments

(CNS): OfReg has opened an investigation into the unscheduled outage of Flow’s fixed-line network last week which impacted 911 emergency calls. While Flow mobile lines to 911 were unaffected by the outage, in a press release the utilities regulator expressed “deep concern” and said an inquiry is now underway.

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Cops & 911 find no trace of alleged early calls

Cops & 911 find no trace of alleged early calls

| 16/03/2016 | 62 Comments

(CNS): Claims made Friday by relatives of the two boys and three men now presumed lost at sea that they called 911 long before midnight on the night their loved ones did not return home have been refuted by the police and the emergency call centre. Screenshots given to other media appear to show 911 […]

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ICTA to tackle network weaknesses

ICTA to tackle network weaknesses

| 17/02/2016 | 0 Comments

(CNS Business): The managing director of the telecoms regulator has revealed that his agency will be forming a working group to tackle weaknesses in the local telecommunications network after a lightning strike in Miami on Tuesday had a serious impact on local phones and internet. The major hardware failure that affected the MAYA-1 submarine cable […]

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Obsolete 911 system to get major upgrade

Obsolete 911 system to get major upgrade

| 16/02/2016 | 10 Comments

(CNS): The Cayman Islands’ 911 structure is to undergo a major overhaul to bring the outdated system into the 21st century and ultimately offer greater security and improved service to residents, according to a release from the Information & Communications Technology Authority (ICTA), which will be project-managing the upgrade on behalf of government. One of the ICTA’s […]

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Butt dialing adds to 911 workload

Butt dialing adds to 911 workload

| 27/07/2015 | 9 Comments

(CNS): Calls to the emergency service centre in Grand Cayman increased by more than 20.5% in the last financial year, the Department of Public Safety Communications has revealed in their annual report, but officials say the increase is down to “abandoned or hang-up calls” as a result of people butt dialling 911 or letting the […]

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