Utilities
CUC sends out wrong bills and cut-off notices
(CNS): Some of CUC customers have been sent incorrect bills and disconnection notices as a result of what officials said was an unexpected failure during the billing process. Following enquiries by CNS, a spokesperson for Grand Cayman’s monopoly power provider said certain customers who received e-bills last week should be aware that CUC cancelled and […]
Pole fire causes WB power cut through night
(CNS): Around 1,700 CUC customers in West Bay were without power for varying periods Wednesday night in the second major outage in the last five days. The supply was cut at 7:24pm due to a pole fire in West Church Street but it was not until after midnight Thursday that customers close to the fire […]
Flow battles latest IT problems in Miami
(CNS): Local telecommunications provider Flow was re-routing internet traffic Thursday morning after a physical fibre cut in Miami in the early hours of Wednesday morning caused an internet outage. Officials said that traffic was re-routed automatically to the secondary backup circuit but traffic was impacted through yesterday and today. Local users reported to CNS that […]
CUC cleared for base rate increase on bills
(CNS): Electricity bills will be going up next month on Grand Cayman after the Electricity Regulatory Authority (ERA) approved a base rate hike of 0.1%. CUC customers can expect to see an increase of a few cents on their monthly bills, officials said in a release confirming the price increase. The energy charge component on […]
