DG quashes damaging rumours after Compass blunder
(CNS) UPDATED: The fallout of a completely false story published by the Cayman Compass this morning, both in print and online, about a highly respected, very senior civil servant prompted Deputy Governor Franz Manderson to issue a statement Friday evening to stress how factually wrong the article was and his continued confidence in her. The Compass story, written by Brent Fuller, erroneously accused Gloria McField-Nixon, the chief officer in the Portfolio of the Civil Service (PoCS), of a serious crime.
It has since been deleted from the paper’s online edition and it is understood that its parent company, Pinnacle Media Group, has been attempting to withdraw as many printed copies of today’s edition as possible.
Although the article stated that it was about McField-Nixon, it described her as being 38 years old, which she isn’t, and being a former administrator at the Facilities Management Department, having quit the civil service, whereas she has never held that position. In fact, she continues to hold a much higher position and has at times acted as deputy governor, the highest public service position in the Cayman Islands.
However, it appears that the article has spurred rumours that are not only wrong but damaging to McField-Nixon, which Manderson felt compelled to quash in the statement below:
“Overnight, an erroneous story concerning Chief Officer Gloria McField-Nixon appeared online and in print in the Cayman Compass. Whilst efforts have been made to remove this misinformation from public circulation, murmurs persist.
“Anyone who knows Mrs McField-Nixon would instantly have discredited such a story. However, the original release and subsequent republication of this misinformation was highly unfortunate and now requires my action. I can confirm that the story was grossly inaccurate and is fully without merit.
“For two decades, Mrs McField-Nixon has upheld high standards of conduct and ably and steadfastly promoted and guarded the reputation of the Cayman Islands Civil Service.
“Each month I participate in the orientation for new hires and as part of the their induction to a career within the civil service I advise that, ‘Constructive criticism is not only to be expected but sought and that smears are not only to be expected but fought.’
“As Chief Officer McField-Nixon addresses this false information and those responsible for its release, she has my full confidence that she will continue to be a compelling guardian of the truth.”
Update: On Monday morning, 9 October, Compass publisher David Legge published an editorial explaining that the error was due to a last minute edit change. He exonerated the journalist in question, Brent Fuller, and said the person responsible had been fired.
Category: Local News, Media
why is it that the Compass still has the original story on their website? as at October 11, 2017 10:21AM
CNS: I had a look and can only find the updated (correct) version, dated 8th October.
OK, I understand. Still a bit misleading with the Comma.
My apologies.
So the real story here is “Yet another apparent case of corruption and theft among local workers entrusted to handle money”. Can we move past the sideline error in the story breaking the real story, as that error has been explained, in detail, and an apology made.
What a blunder for the Compass, however thank you for fixing the problem swiftly, taking strong measures to ensure this wont happen again and most important, apologizing to the victim. This allows forgiveness.
XXXXX
The compass is not your problem. Your elected officials need to protect you. Force them to educate you. You can do this by voting for those that hold.the values of pro moting education. PRO MOTE integration of schools and holding your leaders accountable for Caymamians to be better.
Here we go again 12:26 Im sure you cold do better than our elected officials ey. Methinks you should run for politics ey, you might be hurried into office by Mr. Hurry!!
12:26: could u be more condescending? You are obviously the type we do not need in Cayman.
Thank you for your words of wisdom.
I want to hear the NAMES of:
(1) the dismissed Civil Servant [Female] AND
(2) the Pinnacle Media Employee [Female] who were terminated.
Wondering, Probing, Nosey, Inquisitive, Prying Individual here!
I understand from media sources that the final editor is based in the US.
That would explain the stupid blunder from which it was clear the he or she had no idea who Gloria McField-Nixon was.
The fact that Compass makes its own editors on the ground sub-servient to someone in the US clearly demonstrates the attitudes at the helm at the Compass–it’s no good if it ain’t foreign.
It is a sad day for an island trying to grow when we have a newspaper that keeps thumbing up its nose at anything local.
With all due respect some of us seem to be missing the forest for the trees; don’t be blinded by your disdain for Mr. Legge so much that the real issue gets bypassed, this was a story of an alleged misappropriation of public funds by a former employee of the civil service, it appears as though the theft was uncovered as the result of an audit. However, Ms. McField-Nixon in her capacity as spokesperson for the civil service was collateral damage due to a editorial grammatical error as we could easily deduce she was not the culprit based on the few simple facts; she doesn’t fit the age, position held and most importantly character of the wrong doer.
The Compass has made its efforts to remedy the situation, as they clearly realised the huge mistake, let’s not pretend we don’t know the arrogance of Mr. Legge, but here he is going as far as deleting the whole article and making a public apology? Speaks volumes.
Therefore my questions with the story are as follows:
1. Why did it take an audit for this to be discovered?
2. Was the former employee resign on her own or was she made to resign by the service in an effort to save face?
3. Has the civil service actually pressed charges?
At this stage and with all the attention this story seems to have been getting, I would if placed in the Cayman Compass position, conduct the necessary FOI request, gather the evidence and run the story in its entirety.
10;05. You got to be kidding. The article was all about the civil service reporting the matter and the ex civil servant being arrested.
How are most thefts uncovered? And we dont know whether the audit was ordered after something suspicious was discovered.
Seeing as it is POST election aka audit season, I figure this was as a result of the PAC and nothing else.
It clearly states she resigned and was arrested. No charges as yet.
10:05 thank you for the enlightenment. What would we do without people like u.
Here’s my Viewpoint:
Its called ‘circling the wagons’ folks!
This phrase comes from the American frontier days when cowboys or travellers in the wild west would encircle their caravan of wagons around the group to protect themselves from a raid by native indians or even rogue cowboys. This allowed for the armed men in the group to fire at their attackers from behind some limited protection and give them a better chance of survival.
Well the Yankee dominated Compass is certainly circling the wagons to protect themselves again from the uncivilised natives who dare to express outrage at yet another disaster from their newsroom. What they fail to realise is that their posture as a holier than thou, anti-local, elitist rag has rubbed an entire community raw.
Enough is enough.
Either get on with the job of being a real newspaper or get out of the business. In the many years of Brian Uzzel’s stewardship, it is hard to think of an occasion when he was front and centre in the news himself. This is at least the third or fourth occasion under its current front man that the newspaper itself has been the news.
This speaks to a culture of unprofessionalism, bias, and tabloid journalism. Only tabloids and paparazzi lead such exciting lives, toeing the edge of the limits on a daily basis.
This error which Legge has gone nauseating lengths to explain is in the minds of many borne out of a culture of shaming Caymanians. Examples have been quote time and again over this past weekend. But for one recent example, there was an expatriate civil servant who made quite a public display of himself recently with violent, drunken conduct that damaged government property. This individual’s arrest was buried in the Compass. It was only when he formally appeared in court that the Compass was forced to name him and there was no accompanying editorial begging “Franz” or the Governor to intervene. I wonder why?
We have seen countless other instances where Caymanians were not afforded the same courtesy or mountains were made out of mole hills. The people in this community should ask themselves why this obvious inconsistency continues?
Now as for the apology in yesterday’s paper? Well you would think the pain and suffering was all the Compass’ to bear. The only person he didn’t thank was the security guard who used to accompany him in his convertible. And the revelation of his casual disrespect for the Deputy Governor in the emails he shared speaks volumes about his character. Mr. Manners? Yeah right.
If he was trying to pull on the emotional heart strings of the community, he is clearly tone deaf and beyond out of touch.
Mr. Legge, you and your rag have spat in the face of the goodwill of this community one too many times. Your shame is your reward. It is most unfortunate that this humbling has come at the cost of an innocent individual who quietly serves her country with dignity, pride and integrity. Much more than can be said for you.
You see, when your editorial board sits down and thinks everyday, “How can we show the world that these natives aren’t good enough to run this country”, this is the result. And who sets the tone for the underlying attitude of the editorial?
So sure- go ahead and circle the wagons, protect your financial interests, defend the name of your star reporter, fire some unnamed junior editor while you continue to name and shame Caymanians. Tell us how much the fix cost you and play the pity party. We know that its all just one big front. And when beneficial ownership rules come into force locally, we will all know once and for all the extent of this front.
My guess is you’ll have some more people to thank!
WELL SAID! @ 8:23 am.
Thank you.
Oh, the melodrama. The error was innocent, the mistake has been corrected. The more important issue is the alleged corruption that was the substance of the story.
Melodrama my foot! They messed up hugely and it need to be known and this time it was not a “Caymanian”.
That type of reporting is slackness and incompetence to the highest level!
Melodrama. Because she’s black right? Lets be real ass-wipe.
I know that’s the issue (and I’m white by the way); had they done this to someone white, God forbid, expat….
You would smell the law suit coming from a mile away! I hope she does sue them, that’s the very least they deserve.
What is important from a media stand-point and one of reporting; is to ENSURE, you report the facts to the public, and with all the employees at Pinnacle Media, they have no excuse for this sort of “error”.
6:46: your lack of depth of thinking is showing.
Time for regulations on the press. Who is the press regulator? They obviously cannot self regulate. Payback is a hell of a b!t(” after the attitude the Compass has towards CIG and the rights of the Caymanian people in general.Time for that rag to go.
Censorship you mean? Jeez don’t give the politicians any excuse for that, we will never know anything then. The Compass made a mistake, confessed to it, apologized. Time to move on, they did the right thing. Do not censor the press, they are one of the few tools of freedom that try to protect us all against excessive government behaviours…look at Russia, Turkey, Venezuela if you want examples of control through press.
Alden has already had his go at bullying and censoring the press for daring to write stories about domestic corruption.
The gravity of the situation shouldn’t be understated and the fact that this article could have had dire consequences on the reputation of someone who I personally think is one of the shining examples of an outstanding Caymanian Citizen means that this shouldn’t be forgotten quickly. All of that being said if what Mr Legge and the Compass have published today (Monday October 9th) is true then while a full pardon and the forgiveness of the public and of Mrs. McField-Nixon is a stretch, I do believe that this was a sincere mistake and not some compass conspiracy, I also do believe that if the account of the incident is accurate to the actual events of the day that the compass and it’s staff took all necessary actions to resolve the mistake in a timely and professional manner. Again this does not justify the erroneous article it does in my mind however limit the amount of criticism that can be leveled at the compass and those employed therein. It also highlights possible weaknesses in their overview process that perhaps they can look into, to avoid future incidents like this one.
This should be a learning experience for ALL news publications on the islands, that they will be held accountable (at the very least by the public for what they publish, no matter their intent or beliefs) as we have seen in the last couple of days.
Diogenes of Cayman
Let the Compass publish what the fired Editor had to say in her exit interview.
but is this man and his compass not above reproach….gasp? Is he not an expat sympathizer. who are all experienced experts at everything? Are you saying they are not?! OMG.
Did anyone save the editorial in question that has now disappeared?
Can you put a link here?
I wanted to keep it to show students how important comma placement is.
Thanks.
CNS: See here
Commas save lives.
Let’s eat, Grandma.
Let’s eat Grandma.
I can see how this is playing out and if the shoe was on the other foot, I can bet that the compass would be suing. Now to see if Gloria and Franz have the cojones to follow this through or are we so colonialized and brainwashed that we could not possibly do that to the compass. The usual trend is a retraction and monetary compensation, just like in Washington.
Why did you bring up the colonial angle? People sue each other in the UK all the time for defamation, libel and slander…no colonial angle to play. Just wanted to get a dig in, right? Even though there was no factual ground for doing so. Maybe should sue you?
12::01 pm: ho hum
Mistakes happen. Almost all print copies were retrieved. The online story deleted. And a full a very visible apology and transparency into what went wrong was published today.
Time to move on.
11:28. If the Civil Service had done the same thing to you. Would you simply move on? No way….we would hear crying of incompetence, legal action, calling for mass resignations and terminations. Not to mention the anti expat angle.
This is a down right shame and a mistake of the highest degree. The compass failed miserably with their so called apology. The compass seems to think that talking about their amazing staff and top of the line computer system is more important that demonstrating true remorse for the enormous pain caused to their innocent victim.
Shame on you Brent and Legge. You both should know better. I will never ever buy a compass again.
Well yes. The Civil Service makes mistake, after mistake, and we just move on. Then rinse and repeat. At least Leggae had the courage to take responsibility, apologise and most importantly explain to the public what happened. When was the last time the CC did as much?
Yes, like the Compass and its editor moves on ………. they were going after Woody Dacosta for months.
Rightfully so.
Once burned by milk they will blow on cold water. Compass seem to be afraid now to even publish reader’s comments. A beaten dog may cower before a friendly hand. Sad.
It was an error, we got it. Move on, but don’t be paranoid.
10:22 am — what are you talking about? Today is day 1 after the debacle, how can you allege at this point that as a result of the error, Compass “seem(s) to be afraid now?”
If you made a comment and they did not publish it, there may have been other reasons for non-publication. Read today’s editorial and that may possibly help you.
I was fascinated reading about the error that arose basically from the interpretation of commas!
But that assessment would be just hitting the surface. The final editor obviously did not know who Gloria McFiled-Nixon is, or he could never have made that mistake, regardless of how many commas there were to send him or her in the wrong direction.
Any story implicating Gloria-McField Nixon would have enormous implications and would have required, in my view, a comment from the Deputy Governor.
Another observation, also: the publisher in today’s Compass noted that they normally do not name persons until they are charged—so they had opted not to name the person—so the editor was failing also to observe that rule.
So what is the take away? that the editors are not in tune with the local community? Do not know who people are and implications?
That the communication at the senior levels of the organization are poor? How could an editor not have know if a civil servant at the level of Gloria McField-Nixon had been arrested for theft?
By the way, I noted in the email exchange the unprofessional way in which the publisher addressed the Deputy Governor — using his Christian name only (Franz) rather than “Dear Deputy Governor” or “Dear Mr. Manderson.” Not even a “Dear Franz”. I noted, too, the more professional tone in Mr. Manderson’s salutation: “Good night, Mr. Legge.”
Quite a contrast — I wonder what that take away is.
Yes he is the same one in his big magazine writing about etiquette and manners. The more he opens his mouth he exposes himself.
12:20 pm: update: I now understand why the final editor did not know who Gloria McField-Nixon was — the final editing is outsourced to NY, according to sources.
Question: while it may be legal, is it kosher for a company that sits in judgment of everyone else to hire someone in NY to do a job in Cayman, for which he would have required a work permit locally (knowing that the Compass is almost entirely expat, once would expect that)?
And by the way, that is why the publisher found it so easy to dispense with the NY editor — he does not have to deal with the issues associated with termination — firing is just an email away.
So all that heaping of praise on themselves as doing what Government does not do—taking swift action on firing someone—is made invalid by the circumstances of this case.
The Compass firing does not at all compare with the Governments termination, where they have to contend with laws and policies governing procedures on firing.
The only blunder here is that Mrs. Gloria got caught up in an editorial nightmare, it’s simple go find out who the 38 year old female FORMER administrator at Facilities Management Department WAS…the Compass, as much as I hate to admit, did nothing wrong but a typo.
Agreed. The explanation in the Compass was very detailed.
10:20 am: a little more depth. The comma error is just hitting the surface.
Let’s recover from the Compass mixup. The real story here is that a senior government worker skimmed the rent money (our money) for the South Sound Community Centre for 5 years and that investigations into similar thefts at other Community Centres are continuing. She wasn’t put on paid sabbatical for years…she was fired, and arrested – as far too often has not been the case. Brava to Gloria McField-Nixon for doing the right thing, and for being the heroic spokesperson in this internal corruption cleanup story. We need more like her.
That’s actually not the real story. The individual is not a senior government worker. She was a frontline worker. Senior people do not handle cash. This was a basic unskilled administrative role.
She was not fired, but when presented with the evidence, she resigned before termination procedures advanced.
So again get the facts straight.
Does anyone know the real truth and facts about this blunder .
Because one paper is saying one thing and the other is saying another thing . Then Mr Manderson is saying that he is going to squash .
And I am still reading about the Lady in the Compass.
Something is obviously happening in this story .
I’ll tell you what is GOING to happen; law suit.
Go see the court documents GC0159 of 2017. That one will knock your socks off.
Coles notes version please
Why does anyone still read compass?
Just read the compass so called apology to Ms Mcfield Nixon. Legge and Brent sure has a huge ego.
@12.44 Why not?
stopped reading this trash newspaper years ago. full of unemployable wanna be journalist
Not true.
So true! Some old and Young.
Blown out of proportion. The Compass has had the guts to call out the Government in recent years and to not pander to the nativist populists.
Wait what? Idiot the compass released a completely wrong story about a person stating completely incorrect information, which is damaging to the person’s reputation. Maybe you think that’s okay because she is a civil servant or because she is a Caymanian but it’s not okay to do that to anyone regardless of who they are or where they come from. Period.
Blown out of proportion? So you wouldn’t mind if they plastered your name and picture in their publication as being accused of stealing, even though it is false? This was read by many people online before they pulled it.
You realise considering the position she holds, if people start believing we are totally corrupted, it will be another Turks and Caicos situation. Or are you too narrow-minded to realise the implications?
Retractions are usually in a corner on page “6”, where most people would gloss over it.
This is not just mis-identifying someone in a picture, they have printed falsely that the women is accused of stealing!
I am guessing you have family or friends working at the Compass that you are defending them so vehemently and don’t want to admit that they were wrong.
Brent Fuller is (was?) a competent reporter, I don’t understand how he could have made such a blunder. Just a few phone calls for verification on some statements in the story would have avoided this.
Seems that this poster is happy to post false stories about Mr Fuller and his professionalism. Hypocrisy writ large. Where is YOUR apology?
You are absolutely correct Mister or Miss.
My sincere apology to Mr. Fuller AFTER the situation was eloquently explained.
Unlike a lot of people I can say I am sorry and admit when I am wrong.
However I did not post any false story about Mr. Fuller. I made a comment with what was known at the time, like most do.
I have known Mr. Fuller to be professional and very competent so I was shocked that he would have made such a blunder and I should have waited to hear the explanation before passing judgement.
If you read Mr Legges explanation you will see its not Mr Fuller that was at fault.
If this story was true I would have given up on mankind. I have long admired how that lady carries herself. Her professionalism and integrity is without question. Mistakes will happen, but the Compass should step up to the plate and accept its responsibility. Apologize and pay up (no less than six figures)!
Same here! I have NEVER heard a bad thing about Gloria…..not even back in high school days! She is a lady, a professional, and a great citizen!
Did any of the compass staff ever watch the own video?
https://www.caymancompass.com/2017/09/15/mail-call-naming-crime-suspects/
Will heads roll at the compass.
Yes. The editor responsible was fired immediately. Does government have that level of accountability?
score one for Legge. -9 for Compass systems, communication, awareness of who’s who in local population.
Daft.
Riiiight
Saturday afternoon. Still no apology on the Compost website, no retraction, no correction. Really??? Will it take them until Monday morning to do the right thing?
The compass has called for accountability in the civil service. Will there be accountability at the compass? Of course you must start at the top.
Idiotic non-story. The actual article was completely correct, apart from the fact they erroneously and obviously used McField-Nixon’s name in error at the end. Any half-wit would realise this if they actually took the time to read the original story.
I’m not a Compass apologist, but c’mon people, there is no hidden agenda here. Somebody made a mistake, a typo. The bigger story is the actual story about a CIG employee actually being arrested.
Yes, you are a Compass apologist. Do you work there? I doubt Gloria McField-Nixon thinks this is a non-story.
2:46. You must really work at the compass. You are wrong the person arrested was NOT a CIG employer. Come on. Can someone just get the facts right.
This was a non story and another attempt by the compass to make Caymanians look bad.
The compass constantly complains about GIS. But I have never seen GIS make such a horrible error.
Brent Legge can you please get your act together. Should CIG send some of its reporters to train your staff?
A non story? That a government official had allegedly been stealing tax payers money for years? The only reason they were not a government employee when they were arrested is because they left government service before being arrested. (which makes your suggestion of “getting the facts right” a joke – not a CIG employee, eh?) Nowhere in the article does it even say they are Caymanian, so how was this a non story designed to make Caymanians look bad? Still raises the question how much, how long and why were they not caught long since. All matters of legitimate public interest, and a real story which makes CIGs internal controls look terrible, irrespective of whether the Cayman Compass called the wrong name.
A typo? That is a big error considering they have maligned someone’s reputation.
Had they made a typo and wrote some other name that no one recognized, that is a typo my friend!
Not saying that it is not news that someone actually stole and was arrested but people who already read the incorrect publication now associate that theft with Mrs. McField-Nixon.
People who don’t know Mrs. McField-Nixon, her professionalism and integrity will judge her according to the publication.
You claimed that any “half wit” would realise they got the wrong name, I think you are a half wit to believe that only locals or people who know her read the Compass!
That you, Who?
Would it make a difference if it is?
– Who
compass need to apologise, admit its mistake and move on. end of story.
compass on the whole is decent as it often highlights the incompetence of the cig and the civil service….
11:43. Poor you. So you are saying that the compass highlighted their inability and incompetence to string a few facts together in their failed attempt to show that CIG reported one of their ex employees to the police. Stunning intellect you have.
So the compass shows it’s incompetence and shabby reporting trying to inform the public that the Civil Service reported one of it ex employees to the police. Now who is the incompetent entity ????
Heads need to roll at the compass. Clearly thats what the Civil Service did.
Treasonous!
These so call reporters are so happy to report bad news and try and make Caymanians look bad that they become careless. Compass is off my reading list.
Even those of us in the civil service who are frustrated with her and her department’s very slow responses (if any) to phones, emails etc knew very well this was a dreadful mistake. Her integrity is not in doubt.
This is one of the many reasons that I don’t buy the Compass nor read it online no more. As a writer has said, the Compass and its owner Legge are hell bent on destroying any born Caymanian and this is evident in this article. I hope Mrs. Gloria seeks legal advice and carries this matter forward with a hefty lawsuit.
Can you post a statement, document or attachment, proving that the Caymanian Compass and its owner, Mr. Legge, are hell bent at destroying born Caymanians? ?
Evidence is in the slant of most editorials, the attitude of many of their staff and the difference in tone of articles dealing with indigenous Caymanians versus other residents.
There is a clear double standard. This error was not picked up because it fit their narrative.
Let’s see if the leprechaun holds his hacks to the same standard he demands of the Governor and Deputy Governor.
(Don’t be surprised if a convenient excuse is found. Nothing worse than apologizing to a native!)
Maybe that he dropped ‘Caymanian’ from the name as soon as he took over?
Truth > CNS > Compass
Things happen.
I hope Gloria brings the full wrath of the law to bear on that tabloid, those responsible for writing that garbage, and those responsible for approving the publication.
Does Sandra Catroon work at the compass by any chance?
Is the issue that the name was wrong but the actions took place, or that the whole thing was false? Would be useful to know the depth of error in the story.
The Compass was so trigger happy with this story. They were so happy that it was a Caymanian in a high position being taken down, that they couldn’t be bothered to fact check.
The cayman compass and its publisher is a real threat to the caymanian people and needs to be addressed with urgency.
Geez. It seems the “fake news” rubbish Trump talks about is right here in reality.
Wow. Whatever happened to journalism ethics? Fact checking?
Those douche buckets do not even realize that the garbage on the coastline is at least 98 percent from offshore sources, according to a recent editorial. What is more probable than not is that they do know this yet want to use it as an unjustified reason to denigrate ‘locals’, whatever in the hell that is supposed to mean nowadays anyway.
Wait. What?
Oopsie…..
Consider the source. The Compass is full of false information. i refuse to buy it.
Fake news, I stopped buying that paper years ago and do not read it online. The young Lady is outstanding, hard working and everything good. Hope she stand her ground and have them run full page apology for weeks and take it the legal route.
hehe..reallly now
Sorry to here this mistake occurred. This must been very stressful for Mrs McField-. Nixon. Girl get a good Lawyer and sue their pants off. This is just like the compass and the owner. I stop buying this paper over a year ago. They are always insulting everyone.
Will there be any legal action taken? This certainly not the first time this has happened and it must stop before this paper continues to destroy people’s characters.
Ummh, kinda sounds like someone may have screwed up here.
Gloria was being quoted in the article. Anyone with two brain cells to rub together was capable of figuring out that it was really crap piece of journalism that hadn’t been proofed. Deliberately accusatory however, it was not.
This is so ridiculous. Somebody must stop the compass. They must be held accountable.
The Compass and Cayman Marl Road (CMR publicised the drivel even further which served only to tarnish Ms. McField-Nixon’s chrachter) should be sued and Brent Fuller should know better…she is after all a Chief Officer and has on many occasions acted as Deputy Governor.
Gloria McField-Nixon is of the highest integrity and has never faltered in that in all the years which I have known her.
CMR has published multiple articles apologizing for the false claims. At least they’re correcting their mistake….. what is the compass doing?
* listens to crickets*
DART’s (XXXXX) apologists are out in full force doing their full Damage Control on this one.
Compass and CMR are about equal in quality……awful grammar, deliberately offensive, often inaccurate/wrong reporting.