Tag: OfReg

Communications outage resolved ahead of storm

Communications outage resolved ahead of storm

| 05/11/2024 | 5 Comments

(CNS): OfReg said that all communications services were restored at around 2:30am on Tuesday after an issue that mainly impacted Flow and Digicel’s business customers. The regulator said it was now awaiting the final outage resolution reports, which are expected within 14 days from the date of resolution, when a “thorough review to assess the […]

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CREA welcomes ‘long overdue’ increased solar rate

CREA welcomes ‘long overdue’ increased solar rate

| 29/10/2024 | 30 Comments

(CNS): James Whittaker, the president of the Cayman Renewable Energy Association (CREA), has welcomed the recent changes made to CUC’s Consumer Owned Renewable Energy (CORE) programme after OfReg announced the rate paid by CUC to domestic renewable energy producers would increase. He said the long overdue improvement had been eagerly anticipated but disputed CUC’s claims […]

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OfReg blames CUC for stifling solar with low CORE rates

OfReg blames CUC for stifling solar with low CORE rates

| 25/10/2024 | 100 Comments

(CNS): The utility regulator has approved new rates and capacity brackets to increase the number of people on Grand Cayman taking up renewable energy generation options. OfReg said CUC’s Consumer Owned Renewable Energy (CORE) programme rates have stifled the adoption of green energy in Cayman and have done nothing to advance sustainability goals in the […]

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OfReg admits Maya-1 Cable had been damaged

OfReg admits Maya-1 Cable had been damaged

| 16/09/2024 | 13 Comments

(CNS): OfReg has said that an outage on a section of the Maya-1 undersea cable, which provides the Cayman Islands with international internet connections, has been resolved. An offshore repair was carried out in Mexico last week by the cable ship Wave Sentinel and a cable repair team, which restored full traffic service, officials stated. […]

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OfReg offers amnesty for illegal mobile radios

OfReg offers amnesty for illegal mobile radios

| 10/09/2024 | 51 Comments

(CNS): Individuals, businesses, non-profits or other entities using professional land mobile radio devices that do not comply with Cayman’s licensing legislation are being offered an amnesty until the end of the year. OfReg has announced the move to address public health and safety concerns, as unlicensed radios can interfere with networks and essential radio-enabled services […]

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Cayman is regional leader in 5G network availability

Cayman is regional leader in 5G network availability

| 23/08/2024 | 37 Comments

At the Caribbean Spectrum Management Conference held in Jamaica earlier this year, the Cayman Islands was singled out as being ahead of the curve in the region when it comes to wireless broadband connectivity. Both Flow and Digicel launched 5G services in June.

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OfReg ‘protecting’ public with satellite internet ban

OfReg ‘protecting’ public with satellite internet ban

| 06/08/2024 | 127 Comments

(CNS): OfReg has stopped a number of stores and vendors in the Cayman Islands, including Cost.U.Less and Shop Smart Cayman, from selling satellite internet terminals, claiming that this is to protect consumers. But not everyone agrees with the decision, given the erratic, costly and often poor service provided by existing communication companies.

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Logic says outage was outside its control

Logic says outage was outside its control

| 12/07/2024 | 5 Comments

(CNS): Local internet service provider Logic has said that the outage impacting its customers ahead of the arrival of Hurricane Beryl last week resulted from “technical functions within the infrastructure, outside of the control of the stakeholders involved”, but the issue has been “identified and remedied”. Officials told CNS in answer to our inquiries that […]

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CEO: OfReg blocked additional CUC rate hike request

CEO: OfReg blocked additional CUC rate hike request

| 11/07/2024 | 62 Comments

(CNS): Following backlash about the CUC base rate hike this summer, OfReg CEO Sonji Myles has said the utilities regulator had no choice but to approve the annual rate hike because it complied with the conditions of the licence. However, he said that OfReg had blocked a proposal by the power provider that would have […]

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OfReg says oil tanker did not leak fuel after  grounding

OfReg says oil tanker did not leak fuel after grounding

| 10/07/2024 | 4 Comments

(CNS): The Utility Regulation and Competition Office (OfReg) has begun inquiries into the incident involving the Sea Elephant, an oil tanker that ran aground off the coast of Cayman Brac on 7 July. In a short release about the investigation, OfReg said there had been no reports of any fuel spills but the grounding had […]

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CUC increases base rate on electricity bills by 3.2%

CUC increases base rate on electricity bills by 3.2%

| 08/07/2024 | 120 Comments

(CNS): The Utility Regulation and Competition Office (OfReg) has approved an annual base rate increase of 3.2% on CUC bills, which will come into effect on power used by customers from 1 June. The hike comes as Cayman Islands residents are struggling with the rising cost of living and after CUC saw its earnings increase […]

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