Tag: Sandy Hermiston

Police urged to stop being rude to public

Police urged to stop being rude to public

| 20/07/2021 | 103 Comments

(CNS): The Office of the Ombudsman has urged police officers to treat the public with more respect, because many of the complaints about the RCIPS it is handling are about officers who had been rude to the people they interacted with rather than because they were breaching the rules. In the office’s annual report for […]

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DoA ordered to stop taking personal info

DoA ordered to stop taking personal info

| 13/07/2021 | 26 Comments

(CNS): The Department of Agriculture (DoA) has found itself on the wrong side of the Data Protection Law and is now facing an order from the Office of the Ombudsman to stop taking the personal data it has been collecting from customers without a legal basis and to delete it. Following a complaint last year […]

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OfReg ordered to reveal names in gas station tests

OfReg ordered to reveal names in gas station tests

| 21/05/2021 | 124 Comments

(CNS) UPDATED FRIDAY 4:40pm: Efforts by OfReg to protect retail petrol stations that are found selling poor quality fuel have been thwarted by the ombudsman in a major breakthrough for consumers. A freedom of information request had been made for the names of stations selling deficient gas, which were exposed during the regulator’s periodic inspection. […]

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School violates staff member’s data rights

School violates staff member’s data rights

| 25/03/2021 | 31 Comments

(CNS): A private school has been ordered to destroy a recording taken unlawfully at a meeting between a member of staff and a line manager. St Ignatius Catholic School breached the Data Protection Law when it recording a meeting with the individual because consent was ambiguous, not given freely given and without sufficient explanation in […]

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Data protection keeps ombudsman busy

Data protection keeps ombudsman busy

| 27/01/2021 | 21 Comments

(CNS): Data protection issues, from raising awareness to dealing with complaints about potential breaches of the law, are now dominating the work of the Office of the Ombudsman. In a press release marking International Data Protection Day, Ombudsman Sandy Hermiston revealed that in the fifteen months since the law came into effect on 30 September […]

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Ombudsman mediated for refugees in need

Ombudsman mediated for refugees in need

| 14/10/2020 | 34 Comments

(CNS): When a group of Cubans, comprising some who have been granted asylum in the Cayman Islands as well as asylum-seekers, held a demonstration this summer at the Government Administration Building in George Town seeking financial help, the Office of the Ombudsman was able to negotiate a resolution without resorting to a full blown inquiry. […]

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Complaints about gov’t surge post lockdown

Complaints about gov’t surge post lockdown

| 09/10/2020 | 7 Comments

(CNS): The Office of the Ombudsman has reported a surge in complaints about government, including maladministration, as well as data protection complaints (which also covers the private sector) since the COVID-19 lockdown. Members of the public made 97 enquiries during July, August and September, 74 of which were placed under investigation. During this quarter the […]

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Historic land records must be released

Historic land records must be released

| 25/09/2020 | 95 Comments

(CNS): The Lands and Survey department has been ordered to release records showing how one decision was made during the Cayman Islands’ cadastral survey in the 1970s over land ownership. In what could turn out to be an important case for local families who believe land was wrongly taken from them, the Office of the […]

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Registrar told to stop collecting unlawful data

Registrar told to stop collecting unlawful data

| 18/08/2020 | 12 Comments

(CNS): The ombudsman has accused the registrar of companies of using a “blunt instrument” to collect information from people with no legal basis. In a recent enforcement order under the Data Protection Law, Sandy Hermiston told the registrar to stop collecting personal data from people who hold minority shares or voting rights in companies, outside […]

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Ombudsman finds ‘serious issues’ with LT records

Ombudsman finds ‘serious issues’ with LT records

| 13/08/2020 | 49 Comments

(CNS): Claims by the Department of Labour and Pensions that it wasn’t sure where some records were in response to a freedom of information request was “a serious issue”, Ombudsman Sandy Hermiston said in her latest appeal decision. Hermiston has ordered the DLP to release dozens of records dating back to 2014, which it had […]

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Cops favoured colleague in domestic violence case

Cops favoured colleague in domestic violence case

| 03/08/2020 | 76 Comments

(CNS): Police officers failed to conduct a “thorough, impartial and timely” investigation of a domestic violence incident, according to a report released by the Office of the Ombudsman, which reviewed the case after learning officers had not followed the RCIPS Domestic Violence Policy. Despite numerous shortcomings in the investigation and the disciplinary action recommended by […]

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