Tag: consumer protection

OfReg proposes consumer protection rules

OfReg proposes consumer protection rules

| 12/08/2020 | 23 Comments

(CNS): Three years after its launch, the Utility Regulation and Competition Office (OfReg) has announced that it is conducting a public consultation on the proposed consumer protection regulations for the energy and water utilities under its remit. This was one of the main motivations for creating the beleaguered office, which has since its inception created […]

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Consumer protection still in consultation

Consumer protection still in consultation

| 05/08/2019 | 13 Comments

(CNS): Work on consumer protection legislation that was first circulated as far back as 2015 remains in the consultation phase, as the business community had asked for even more time to submit proposals. Answering a question from opposition MLA Chris Saunders (BTW) in the LA last month, Attorney General Sam Bulgin said that the Law […]

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What is my recourse for a consumer complaint?

What is my recourse for a consumer complaint?

| 10/05/2019

I’ve been dealing with a store clerk for over a month now about an unravelling designer bag that is still under the designer’s warranty. The clerk has told me the manager is dealing with my complaint however the manager has not responded to me or returned any of my requests for her to call me. […]

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Consumer bill consultation extended in face of backlash

Consumer bill consultation extended in face of backlash

| 01/03/2018 | 20 Comments

(CNS): Concerns from the business community that the implementation of a consumer protection bill to protect shoppers from bad trade practices will impact their bottom line has led to an extension of the public consultation. The Chamber of Commerce requested the extension period to allow more of their members time to weigh in on the […]

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Business urged to wade in on consumer protection

Business urged to wade in on consumer protection

| 07/02/2018 | 11 Comments

(CNS): The new Chamber of Commerce president, Paul Byles, is urging all businesses to engage in the consultation process for the proposed Consumer Protection and Guarantees bill because he believes it will be much more difficult to ask for change once the law is passed. The bill is designed to give consumers some legal protections […]

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Door wide open for white collar crime

Door wide open for white collar crime

| 05/02/2018 | 6 Comments

A CNS reader writes: Although it’s valid that our police lack a compelling strategy to deal with escalating violent crime, the door to blue and white collar crime has also been left wide-open and duped consumers merit some recourse. The existing judicial structure of our court system caters to small claims under $20k, and then […]

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More public input sought on consumer protection bill

More public input sought on consumer protection bill

| 05/02/2018 | 24 Comments

(CNS): More than two years after work began on drawing up a Consumer Protection and Guarantees Bill, the Law Reform Commission has extended the public consultation period until the end of March. The idea of having a piece of legislation to protect consumers has considerable public support but the process of getting to a workable law appears […]

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Consumer protection bill goes public

Consumer protection bill goes public

| 30/10/2017 | 18 Comments

(CNS): A new piece of legislation designed to safeguard the interests of consumers when it comes to the supply of goods and services has been published for public comment. The draft bill follows an earlier public consultation on a discussion paper to formulate the law and assess public sentiment on the issues affecting consumers. The bill covers procedures […]

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Does Cayman offer protection to consumers?

Does Cayman offer protection to consumers?

| 24/10/2017 | 0 Comments

A local media house claims it is the ‘most trusted’ news publication, a radio station claims it is ‘number one’. Are there no advertising laws in Cayman that at least require entities to provide evidence of their claims? By the way, did you know I am the best question submitter?

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Law reformers seek input on bullying and consumer rights

Law reformers seek input on bullying and consumer rights

| 02/05/2016 | 16 Comments

(CNS): The public is being urged to submit their thoughts, comments and relevant research on two new areas of proposed legislation. The Law Reform Commission is asking for input on how government can tackle the problem of bulling, especially in the school environment and online, as well as contributions to a proposed consumer protection law. […]

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Work begins on consumer protection law

Work begins on consumer protection law

| 03/12/2015 | 16 Comments

(CNS): The Law Reform Commission (LRC) is inviting the community to wade in on the subject of consumer protection with the release of a discussion document, as it begins to draft potential legislation to protect people from misleading or unfair practices in everyday commercial transactions. Currently, there is no specific legislation to protect people in this […]

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