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CUC office closed as staff in COVID isolation

CUC office closed as staff in COVID isolation

| 06/01/2022 | 26 Comments

(CNS): The number of staff members isolating as a result of the spread of COVID-19 has forced CUC to temporarily close its customer service office to the public. CUC said Thursday that its North Sound office will remain close until 17 January “due to increase in the number of customer service agents who are currently […]

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OfReg clears more domestic wind, solar power

OfReg clears more domestic wind, solar power

| 06/12/2021 | 27 Comments

(CNS): The utilities regulator, OfReg, has cleared CUC to interconnect with another 3 mega-watts of power generated by domestic rooftop solar and small wind turbines under its Consumer Owned Renewable Energy (CORE) and Distributed Energy Resource (DER) programmes. Applications opened Monday and available power is expected to be snapped up quickly given the continued popularity […]

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CUC remains on track for profitable year

CUC remains on track for profitable year

| 01/11/2021 | 44 Comments

(CNS): Caribbean Utilities Company’s net earnings for the third quarter in 2021 dipped slightly when compared to the same period last year, but the US$300,000 drop has done little to dent the revenue so far for the year, which is running at more than US$3.3 million over 2020. While there was a slight fall in […]

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OfReg to auction green energy projects

OfReg to auction green energy projects

| 26/10/2021 | 27 Comments

(CNS): The utilities regulator has come up with a plan to enable potential energy producers to bid against each other to supply renewable energy through long-term contracts at the lowest possible price, officials have said. OfReg, which has been given responsibility for regulating the rollout of green energy, said it has been working on several […]

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Water Authority halts disconnections

Water Authority halts disconnections

| 21/10/2021 | 9 Comments

(CNS): With hundreds of households currently in isolation as a result of the spread of COVID-19 through the community, the Water Authority has temporarily put a halt to the disconnection of customers behind on their bills. Given the challenging times, the government-owned company has said that to support vulnerable customers facing financial hardship because of […]

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CUC justifies bills against regional prices

CUC justifies bills against regional prices

| 29/09/2021 | 77 Comments

(CNS): CUC bills in Grand Cayman may be painfully high for some customers but the company has said that it’s even worse in other countries in this region. A recent survey carried out by the umbrella body for the regional utilities, the Caribbean Electric Utility Services Corporation (CARILEC), shows that CUC’s rates are “very competitive”, […]

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Former C&W employee is new OfReg board chair

Former C&W employee is new OfReg board chair

| 06/09/2021 | 36 Comments

(CNS): Rudy Ebanks has taken over the chairmanship of the Board of Directors for Utility Regulation and Competition (OfReg). The former chair of the beleaguered watchdog, Linford Pierson, resigned following the election. Although OfReg is widely considered a costly but failing watchdog that is not fit for purpose, Pierson blamed everyone but the regulator at […]

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Power widely restored as CUC works round the clock

Power widely restored as CUC works round the clock

| 23/08/2021 | 3 Comments

(CNS): CUC crews continued to work through the weekend to complete storm damage repairs to power lines across Grand Cayman in the wake of Tropical Storm Grace last week. The storm took a toll on the power company’s network, but just a few customers now remain to be reconnected. By Sunday afternoon, most people in […]

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600 homes still waiting for power

600 homes still waiting for power

| 20/08/2021 | 18 Comments

(CNS): CUC has now reconnected all but 600 homes in the islandwide effort to restore power to everyone in the wake of Hurricane Grace. At 4:15pm on Friday, officials confirmed that 600 of their more than 31,000 customers had still not yet been reconnected as a result of fallen trees on poles and other damage.

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Over 1,100 customers still without power

Over 1,100 customers still without power

| 20/08/2021 | 25 Comments

(CNS): CUC was still battling around thirty separate isolated outages all over Grand Cayman Friday morning, particularly in East End, one of the most impacted communities from Tropical Storm Grace, where nearly all customers are still without power. On Thursday night the government reopened the William Allen McLaughlin Civic Centre in the district to help […]

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CUC has major set back, power out island wide

CUC has major set back, power out island wide

| 18/08/2021 | 38 Comments

(CNS) UPDATED 7:30PM: CUC reported a major set-back to its restoration efforts Wednesday evening, when the power went out island-wide around 6pm. Power had been restored to various locations earlier in the afternoon but officials said that during the restoration effort a fault emerged which created grid instability resulting in loss of power to the […]

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