New COVID-19 test notification policy rolled out

| 28/10/2021 | 27 Comments

(CNS): Public Health has now changed the COVID-19 PCR test results process. From Thursday, everyone will now be emailed their test results whether it is positive or negative. Previously public health officials would email negative results but call those who are positive in order to explain the isolation protocols and to ask about tracing. But as the numbers of people being infected by the coronavirus soars and staff are overwhelmed, all of that will now be conveyed via email.

“Due to the increasing number of cases in the community, all positive and negative results will
now be sent out automatically to provide more timely results,” said Medical Officer of Health Dr Samuel Williams-Rodriguez. “Previously only negative results were emailed and Public
Health nurses physically called each of the positives to notify them and conduct contact

Officials have not explained how contact tracing will now be conducted, as it appears that those who are positive will be left to inform the people they may have had close contact with. Everyone is encouraged to self-quarantine after taking a PCR test until they receive a negative result.

“We understand this is a stressful and challenging time and ask for the public’s continued patience as we work through this transition as we make changes to improve our processes. Together we can get through this,” Dr Williams-Rodriguez added.

This process will be implemented across the HSA, Doctors Hospital and Health City Cayman Islands.

When registering for a PCR test, people are encouraged to use a valid email address to ensure timely results, which should be emailed within 24 hours of the test.

Free COVID tests can be booked by appointment online here

Or attend the COVID-19 walk-in clinic at the Cayman Islands Hospital
7:30am-12pm, Monday to Friday.

Cayman Brac residents can attend the Drive Thru testing at the Aston Rutty Centre Flu Clinic
on Thursday, 28 October, 10am-1pm
and Friday, 29 October, 8:30am – 11:30am.

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Category: Health, Medical

Comments (27)

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  1. Anonymous says:

    Many people have no email, so how does that work ?

  2. Anonymous says:

    How about emailing people that signed up for the HSA portal. Maybe I’m in the wrong universe that’s why I’m not getting their invitation email. It’s been a month already since I signed up in person, maybe I have to sign up again ? So judging by their record you’ll be waiting till well into 2022 to receive your test results via email. Maybe they should stick to snail mail, might be faster. SMH

  3. Anonymous says:

    Its to protect from Community spread here. We cant have the virus breaking out from school kiddies , teachers and the mummies.

  4. Anonymous says:

    Email test results to persons? Wow! How does that improve the notification process? Many people might not check their emails for days, yet be positive and spreading virus!

    PACT = Poor Actors Can’t Think!

  5. Anonymous says:

    Clueless leading the clueless to look for clues. Normal circumstances leading to predictable results. If any lives are to be saved it would be down to luck. If any of the economy is to survive it would be down to the UK. Only an opinion based on observing the past. Nothing more. Make your plans or don’t based on your opinion.

  6. Anonymous says:

    The PACT government needs to get its act together. They were not prepared for the obvious rapid community spread of the highly transmissible Delta variant and are clearly not prepared for the November border reopening. Instead of following the best available scientific advice, an inexperienced PACT government has allowed themselves to be bullied and manipulated by special interest groups and their lobbying partners.

    Let’s hope that the members of PACT can count votes as they don’t all come from constituencies where they are guaranteed to get re-elected.

  7. Anonymous says:

    Tell me again why returning residents being quarantined?
    Oh its to protect them from Covid.

  8. Anonymous says:

    Madness. COVID is a worldwide pandemic for 18 months. We’re vaccinated. Why the worry?

  9. Anonymous says:

    Pointless mass hysteria testing need to stop.

  10. Anonymous says:

    PACT Government is so damn useless. Why not create a protocol for when a person tests positive? Put it on Governments website for Employers, employees, schools etc. to refer to so we have uniformed action instead of everybody doing their own thing. I.e. I have a friend whose baby daddy tested positive with symptoms, their children were in his presence for several days while he had these symptoms. Once he got the positive result, my friend was informed and she went to two different schools to collect her kids for them all to be tested as the children live primarily with her. They got back their test results the following day and she and the kids tested negative. Her employer told her to report to work right away but HSA told her to remain in quarantine for 2 weeks. She then needed a letter from HSA to forward to the employer. This is madness. People are being yanked in all directions.

  11. Anonymous says:

    Glad to see public health is living up to the promise made by the government last week and in September when they said they were ready for what may come along …

    • Anonymous says:


    • Anonymous says:

      They change their minds everyday. This is a group of people who do not know each other and cannot govern as a unit. Is no one seeing this?

  12. Anonymous says:

    They should just set up a rule recipe that sends an automatic email to registered email account that a result has been posted to the private and secure myHSA login for that patient. Patient can log in and view the result, and any obligations, help line etc. There is no time to phone and handhold anymore. Too many positive, primary and secondary contact tracing people, and we are just getting started.

    • Anonymous says:

      That would imply that people can take care of themselves🤣

    • Corruption is endemic says:

      Your suggestion is a good one as there is no way this doesn’t turn into some sort of data breach, loss of privacy and adverse consequences for multiple people within a week or two.

    • Anonymous says:

      You know that there’s a percentage of people here with no email, smartphone, or internet hookup.

      • Anonymous says:

        Perfect. One less phone call to that phone that doesn’t exist. Kudos also to the ownerless horseless carriage that didn’t need to scramble to get them tested anyway, cause they just be rocking on the porch waiting to die.

      • Anonymous says:

        Top up only 🤣

      • Anonymous says:

        Then how do they get their WhatsApp vaccine conspiracies from Jamaican apostles?

    • Anon says:

      I have registered twice for the HSA portal with different email addresses and have not heard back from them.
      3 of us registered on the same morning. One received an email straight away, one took a week and I am still awaiting mine…

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