CAL warns travellers it is enforcing check-in rules
(CNS): Cayman Airways Ltd is warning passengers that the airline will be enforcing the rules relating to check-in times, and passengers who do not reach the desk an hour before their flight is due to leave will not be allowed on the flight. CAL VP of Airport Operations, Ivan Forbes, said the closing of check-in times is not only a regulatory requirement but ensures that passengers have enough time to clear security and make it to their gate for an on-time departure.
Given that this is the busiest time for the airport, CAL is urging all passengers flying internationally or on the domestic jet service to arrive two to three hours prior to departure or to check-in online and arrive at least 90 minutes before the plane is due to leave. Check-in for all jet flights is closed one hour before the flight’s scheduled departure time, including domestic jet flights to and from the Sister Islands. People travelling on the Express Twin Otter and Saab domestic flights need to check in 30 minutes before departure.
“Passengers not checked in by the specified check-in closure times will be unable to travel,” officials from CAL said in a release.
Passengers are also encouraged to pay their bag fees in advance at any Cayman Airways ticket office in the days leading up to their travel date.
- Fascinated
- Happy
- Sad
- Angry
- Bored
- Afraid
Meanwhile, “Airlines Scramble for Airbus Jets Made in America”, Trump’s tariffs on European goods have carriers seeking planes made in Airbus’s Alabama factory. CAL mgmt asleep at the wheel, happy with the security of their gilded political subsidies.
https://www.bloomberg.com/news/articles/2019-12-16/u-s-europe-trade-feud-spurs-rush-for-american-made-airbus-jets?srnd=premium-europe
https://edition.cnn.com/
Here you go cayman airways about the Boeing!
Since they got rid of the two free bags it doesn’t make sense to fly with them. Too many delays, and cancellations. If they even gave one free bag, it would be a huge incentive.
i choose aa over cal every time…better planes…better time keeping, better in flight entertainment, better rewards prgramme…….etc.
What about when you have a flight returning from JFK to GCM on Monday morning (8:20 departure), they change it to Sunday night at 10pm, you check in at the required 8pm and the plane arrives at JFK at 2:50 am and you depart at 3:40 am you don’t arrive GCM until 630 a.m. (happened on June 2nd this year)… cruel and inhumane punishment …
ALSO … why is it that every morning CAL has both a KIN and MIA flight leaving around 700 and 710 both flights will be full and and you have unmanned check in agent stations… you come at minutes to 5 and at 625 you are still in the long line.. because aint no bady got time to move with alacrity bobo …
ALSO … why cant we pay the baggage cost online when booking tickets??
Why are there so many here bashing CAL. It is a small airline that is doing its best to service these islands. Again, I will say…. they are here when needed in the most trying time e.g. storms. The larger airlines can pull out in a heart beat and without notice, so then where would we/you be. If you don’t like CAL for whatever reason so be it, don’t fly them simple as that. But I a very sure that the negative people here have flown CAL and problem still does.Get over yourselves… all airlines have their issues negs/pos.
yep..the old storm lift chestnut….that is no excuse for the total failure of cal on many levels. cal is the reason it cost CI$400 to get off this island for 1 hr flight.
Yeah but unlike the others CAL gets tens of millions of our tax payer dollars in subsidy. So I get to bitch about them whether I fly them or not. We are paying for their inefficiency.
We can shut CAL down and charter flights if necessary for a hurricane scenario. The savings would be massive!
CAL is idiot….They said arrive least 1 hour to check in before departure due security search but flying on twin otter/Saab is 30 minutes…yet all these passengers walk through same security line!🤦♂️
Someone should tell CAL then that they need to adequately staff their check in desks. Twice last week I traveled from CYB to GCM and back again. On the return flights I was at check in in GCM an hour before my Cayman Airways Express flight. Both times only two agents were working, checking in passengers for all CAL flights and booking flights for people who weren’t even travelling. Reservations and inquiries should not happen at check in desks. Both times I was not checked in until after the boarding time for my flight. As both flights were late leaving anyway (when aren’t they? CAL makes no pretense at all of ever being on time) it didn’t matter, but it does make me laugh that this is the service they offer whilst preaching to their customers about adhering to check in times. If I could travel on a broomstick from the sister islands to Cayman I would but as it is I am stuck with a sub par, expensive, unhelpful, tardy airline that will never change because it has a total monopoly on these flights.
Cayman work ethic. More than half of staff don’t show on any given day. CAL needs to staff like every other business on the island, one expat for every two Caymanians.
Yes, check in on time so you can spend hours being delayed in the departure lounge!
Why doesn’t CAL email or call passengers and delay check in if they know they are behind schedule?
do people still fly with cal???? probably just the free-for-life gang…..
CAL is back on my radar as AA now requires a 24 hour stay for their lowest fares so no same day flights.
What is the check in time for a well connected person traveling gratis?
They should play by own rules, they could be late or delayed by hours. What if the person waiting in line all that time and they take long to process, even though people be in line waiting from hours before?
???
CAL should be begging people to fly with them. At the rate things are going with CAL it might be more advantageous for the taxpayers to cut their losses short.
So what? I never fly CAL anyway.
then why comment??
All right I’ll show up on time, as long as you do too CAL…
Fair enough! Why should people who are there on time have to wait for those who are late. Punctuality is a rare thing these days… 🙁
About time, or is this just a knee jerk seasonal crack down?
CAL – Why does the inter-island Jet need a 1hr (minimum) check-in?
Cos the Brackers are a bit slow.
more than a bit slow…
Well it’s like this; if you try to catch a local bus in Cayman you need to be at the bus stop from the crack of dawn. And you might be there till lunchtime as our buses have a very very flexible schedule. Not saying they’re late just very flexible.
Why does a jet require an hour, but a prop plane only 30 minutes? Its the same security check.
maybe one has over 100 seats and the other only has 30..
The Saabs and Twin Otters carry far less baggage that the jets. The one hour rule for the jets would have a lot to do with loading cargo.
But cargo will already be there. (Unless you’re suggesting that people are putting so much luggage on it counts as cargo. In which case they would be better off shipping it as cargo. Same flight but cheaper rate.)