TBL and DVDL payments going online

| 19/10/2018 | 13 Comments

Cayman News Service(CNS): The roll-out of two more e-government services will be show-cased next week when Commerce Minister Joey Hew hosts an event at a local hotel unveiling the latest advances which, according to officials, will include the ability for people to pay for key services online. One of the new services will be the Trade and Business Licence application portal, which will allow business owners to apply for a new licence or renew their current licence online, and pay for them. The other is the Department of Vehicle and Drivers’ Licensing’s new unregistered renewal service, which does not require users to create account or provide their e-signature (or ESID) number.

“These services will save our people time and hassle, and provide them a more secure, convenient and efficient service,” said Hew, adding that business owners and members of the public had been requesting these services for a long time.

The event will also showcase how the administration is moving forward in implementing e-government, which provides the public with a proactive, integrated and simplified process to accessing government services. People will also learn what services are currently available and how to access them, test out the new services, and get a preview of services to come in the future.

“Our aim with our e-government programme is to reduce cost and time, increase security and improve our services to our customers. This will help us as a government to be more effective and accountable,” Hew said.

The public is invited to attend the showcase event on Thursday, 25 October, from 9-11 am at the Grand Cayman Marriott Beach Resort.

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Category: Business, Government Administration, Politics

Comments (13)

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  1. Anonymous says:

    Is there a link for both of these payment systems? I can’t find them. Thanks!

  2. Anonymous says:

    Funny how ministers have to grab the headlines and credit when in truth it’s the civil servants pushing this.

    • Anonymous says:

      Funny how civil servants claim all credit when it has been the private sector pushing this.

  3. Frankie says:

    Good going DCI. Wish you all the best with the new system. This Department is always ahead in the civil service. Keep leading the way!

  4. Anonymous says:

    This bares no resemblance to e-commerce if there are people behind the curtain holding the payments for a human approval confirm, printing off forms for stamping and filing, or otherwise stalling or interfering in the process. All you can hope to call it is an online payment system for what remains a hugely staffed and manual bureaucratic process.

    • Carla says:

      From what it says in the article it’s an online payment system for Trade and Business. Meaning you don’t come in to the office. This works for me. Anything to avoid the line or leaving the office to go to the government building.

      • Anonymous says:

        Fair enough, but I can tell you from firsthand experience, DVDL is not even close to being automated.

        • Anonymous says:

          I work with an old school partner who has his admins print out his emails so he can read them. Yeah – he’s modern, up to date with technology and online. Just like DVDL!!! LOL!

  5. Kman says:

    Good work DCI!!!

  6. James says:

    Well done to the Department of Commerce and Investment I was asked to test the system as a user before they went live. They did a lot of work and the system worked fine. No need for me to come in to the Government Admin Building if only Immigration could follow our lives would be improved.

  7. Anonymous says:

    Without entering an ESID or a specific license plate number, you won’t be able to connect to your vehicle file. The inspection centers need to update that file annually before anyone is eligible to renew their tag online. There shouldn’t be a backdoor to renew vehicles that might otherwise fail physical inspection – far too many on the road as it is…hopefully they’ve thought of this!

  8. Anonymous says:

    Welcome to 2001. Finally.


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